Q: ARE THE ITEMS PACKAGED CORRECTLY?
A: TO ENSURE ALL ITEMS ARRIVE SAFELY, WE USE DOUBLE CORRUGATED GIFT BOXES AND BUBBLE WRAPPED BAGS INSIDE OF THE BOXES TO ADD AS MUCH PROTECTION AS POSSIBLE TO THE CLOCKS - ALL CARDS AND MAGNETS ARE SEND IN BUBBLE WRAPPED BAGS PLACED INSIDE OF BOARD BACKED ENVELOPES.
 
Q: WHAT HAPPENS IF MY PERSONALISATION REQUEST IS SPELT WRONG?
A: RATHER THAN REPLACING THE WHOLE ITEM WE WILL SEND YOU OUT A NEW ACRYLIC SHIRT BLOCK SHAPE WITH THE CORRECT SPELLING TO REPLACE THE ORIGINAL.
 
Q: WHAT IF THE CLOCK DOES NOT WORK?
A: FIRSTLY, PLEASE TRY TO REPLACE THE BATTERY THAT YOU USING, IF THIS DOES NOT SOLVE THE PROBLEM WE WILL SEND OUT A REPLACEMENT CLOCK MOVEMENT WITH INSTRUCTIONS HOW TO FIT THIS RATHER THAN REPLACING THE WHOLE CLOCK.
 
Q: HOW DO I FIT THE CLOCK HANDS?
A: Please visit the link below for help attaching the hands -
http://www.myshirt123.com/faq.html